Shipping policy
THE SPOILED TAIL COMPANY – SHIPPING & LOGISTICS POLICY
1. 100% Free Shipping Promotion
As part of our Grand Opening celebration, The Spoiled Tail Company is proud to offer 100% free standard tracked shipping on all orders shipped within the United States. There are absolutely no minimum order totals or hidden handling fees applied at checkout.
As part of our Grand Opening celebration, The Spoiled Tail Company is proud to offer 100% free standard tracked shipping on all orders shipped within the United States. There are absolutely no minimum order totals or hidden handling fees applied at checkout.
2. Processing & Fulfillment Times
We work diligently from our couch to get your pet gear moving as fast as possible!
We work diligently from our couch to get your pet gear moving as fast as possible!
- All orders are processed, verified, and sent to our logistics pipeline within 1 to 3 business days.
- Orders placed on weekends or major holidays will begin processing on the following business day.
3. Standard Delivery Windows
Because we partner directly with certified global manufacturing channels to source premium pet essentials, our items travel efficiently to keep costs low for you.
Because we partner directly with certified global manufacturing channels to source premium pet essentials, our items travel efficiently to keep costs low for you.
- Once processed, standard tracked delivery safely arrives at your front door within 7 to 12 business days.
- Please note that during high-demand shopping seasons or severe weather delays, shipping times may vary slightly.
4. Tracking Updates & Notifications
The exact second your package is scanned by our shipping courier, an automated email notification will fire straight to your inbox containing a live tracking number and tracking link. You can monitor your fur baby's package step-by-step as it makes its way to your home!
The exact second your package is scanned by our shipping courier, an automated email notification will fire straight to your inbox containing a live tracking number and tracking link. You can monitor your fur baby's package step-by-step as it makes its way to your home!